Michelle Stuteley, Director of People and Culture – Birmingham Hospice

"Having placed me in an interim position pre-COVID, I had been impressed with their rigorous matching process to ensure the fit was right - and the support and preparation I received. This was my first opportunity to engage them as a client and I did so based on that previous experience.

“We had an initial call about the job description; to discuss not only the expectations we had in terms of technical experience and capability – but, importantly, the values and cultural fit. They asked questions around what exactly we were looking for, the challenges we were facing as an organisation and the team dynamic. They responded very quickly – possibly even the following day – with three really great candidates who were already in their network and matched our needs, which was a great litmus test of the quality and breadth of candidates they are in touch with.

“We ran with the interview process and let Mallory Partners focus on candidate support, to give them the same experience I had benefited from. However, they did keep in close contact with us to make sure they could see both sides of the process, enabling them to support it effectively.

“I can honestly say the experience as a client was as positive as it was as a candidate. Mallory Partners are very personable, collaborative, and responsive. They listen and they don’t try to force candidates on you to get the job done – in fact, the earning of their fee comes across as very much secondary to finding the right person for the role."