Matthew Stead, CEO – Closer Pets

"I was really impressed from the outset. I had recently left my previous role and was given Martin's details by a colleague, so put a call in. He called me straight back and, even though it was at that stage only a speculative contact, we had an in-depth discussion.

"After about a week, Martin came back and introduced me to his business partner, Jeremy, who had an opportunity that they felt would be right for me, and from there on it was a very quick process - just six weeks from start to finish.

"I felt well informed and communicated with throughout. It was very much a bespoke process and I never felt like candidate fodder. Before I met the chairman, Martin and Jeremy briefed me in detail about his expectations and likely areas of interest. They've obviously known him for years and made sure I was well prepared for the meeting, as well as how to approach other aspects of the process to help me get the best out of each stage.

"I've subsequently put my friends in touch with Mallory Partners and they have had the same experience I did.

"I often feel with head-hunters, even those I've known for many years, that the personal touch just isn't there anymore - they're too busy trying to hit a number. Mallory Partners are fantastic; they're interested in listening to you, offer a bespoke service and it is clear they are never just ticking boxes. I would imagine that my experience as a client would be the same as it was as a candidate, and I will definitely use them in the future over the big headhunting firms."