Sarah Cramer, Chief Financial Officer – Whiteleaf Furniture Ltd

"I applied via LinkedIn and was quite surprised when I had a call within 24 hours. That’s not typical of recruiters. I actually ended up taking a different role to the one I applied for, with the same firm – and it was Jeremy who guided me towards it, as it was much more suited to me; Jeremy had taken the time to get to know me and find out what I was looking for. It wasn’t a straightforward process, because of COVID, and was completed virtually - but Jeremy was great at briefing me, giving me lots of detail about where the business was at, the key personalities I was meeting with and whether I would be a good fit in the team.

Ultimately, when it got offer stage, I said I wanted to go in and meet face to face, however briefly – because it’s hard to truly get the measure of people, virtually - but up to that point it worked well. Throughout, Jeremy and also Martin were approachable and easy to talk to, they kept in contact - briefing me before every interview and checking in afterwards. They also helped me with the negotiation and I felt they genuinely had my best interests at heart. Agencies aren’t always truthful with you, but not Mallory Partners. They were honest, open and patient - giving me lots of helpful feedback about the process and where I stood within it. That built trust, because I knew where I stood. It’s a really good quality."